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Shipping Policy

SHIPPING OPTIONS, TAXES AND FEES

Shipping is available only within the contiguous United States (excludes Alaska and Hawaii) and to Canada.
 
For shipments to Canada that are coordinated by ABC Restaurant Supplies and Euipment, all applicable fees (e.g., Canada customs duties, Canada taxes and customs brokerage fees) must be determined in advance and added to the order or the shipment cannot be made. For shipments to Canada that are self-brokered, the buyer must make ALL shipping arrangements and inform ABC Restaurant Supplies and Eqipment of the details.
 
Standard packing charges (e.g., for wrapping, strapping to pallet) are disclosed in the listing. Additional protective packing (e.g., crating or box construction) is usually available. The buyer must request this service in advance and cover the additional packing charges.
 
Liftgate services are available for an additional fee. This service must be specified during checkout.
 
Insurance on shipments is not a standard service. The buyer may call to discuss options and fees.
 
Signature services are not standard. The buyer may call to discuss options and fees. There is no expectation of a signed proof of delivery otherwise.
 
Sales tax of 7% is charged on all items received in Florida or picked up from our warehouse.
 
Free shipping promotions are granted with the agreement that the merchandise will be kept.
 
Any amount disclosed as Shipping Promotion will be considered as part of original shipping costs during a refund calculation.
 
 

Transit time

 

 Ship Method  Order Processing Time*  + Transit Time   = Total Delivery Time
 Next Day Air  1-2 business days  1 business day  2-3 business days from order date
 2nd Day Air  1-2 business days  2 business days  3-4 business days from order date
 3rd Day Ground  1-2 business days  3 business days  4-5 business days from order date
 Standard Ground  2 business days  1-8 business days  3-10 business days from order date
 Free Shipping  2 business days  1-8 business days  3-10 business days from order date
 All Special Orders  2-6 weeks  1-8 business days  3-8 weeks from order date
*Orders placed online and via phone are received into our system for initial processing the next business day.
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